Their handbook processes had been inefficient and error-susceptible, bringing about amplified charges and lowered buyer fulfillment. The organization realized that it necessary to embrace electronic transformation to stay aggressive. However, surveys entail massive teams of people. When you are utilizing interviews or surveys, give a listing of issues contributors were https://connerhwvgb.blogprodesign.com/52055329/what-does-hbs-case-study-solution-mean